Frequently Asked Questions
Thank you for visiting our FAQ page. We hope these items will help answer some of the questions
you have about securing a luxury vacation property with Georgia Beach Rentals.
If you have additional question, please call our office at (912) 268-4543 or email us at firstname.lastname@example.org.
When can I check-in to my rental?
Check-in for our properties is 4 p.m. on your arrival date. This afternoon check-in time allows for our housekeeping teams to thoroughly clean, disinfect, and inspect the property before your rental period begins. In most cases, someone from our team will meet you there with the key.
We do not allow early check ins unless pre-approved in writing by management. Arriving early will cause difficulties in cleaning and may block parking spaces for staff. If you arrive at property before 4:00pm it will be a loss of damage deposit or an additional nightly charge.
Is there a Cleaning Fee?
Our standard cleaning fee is factored into the cost of renting the property. However, some renters choose to arrange a daily maid service for an additional fee. Renters may also be charged an additional cleaning fee if a property is left inordinately untidy. Review our check-out requirements here.
Who do I contact in case of emergency?
If an emergency situation arises at your rental property during your stay, call 911 and then contact Georgia Beach Rentals immediately, (912) 996-3516.
If you experience a non-emergency issue during your stay, please call our office, (912) 268-4543.
What is GBR’s Cancellation Policy?
While cancellations are rare, Georgia Beach Rentals knows that the need for a vacation cancellation may arise from time to time. GBR uses the rental arrival date to determine the fees returned to renters in the event of cancellation. The fee schedule is based on GBR’s ability to rent the property for the same dates once cancelled. For any cancellation, there is a $125.00 administrative fee.
- Outside of 60 days from Arrival Date: 100% Refund, less administrative fee
- 60-30 days from Arrival Date: 50% Refund, less administrative fee
- 30-0 days from Arrival Date: 0% Refund