RENTAL POLICY, TERMS AND CONDITIONS
Agency Disclosure
1Georgia Beach Rentals, LLC (GBR, LLC), serves as the agent for homeowners of vacation rental properties and operates as an innkeeper under Georgia Title 43-21. Each property is individually owned and each home will vary in décor and amenities. We ask that you show our vacation homes the same courtesy that you do your own home.
We are available 24/7 at 866.471.7088 to help you with any problems or needs. Our fax is 866.440.8219.
Cancellation
Return of deposit, minus a $125.00 administrative fee, will be made for cancellations ninety (90) days or more from your vacation start date. There are no refunds given on reservation cancellations less than ninety (90) days from your vacation start date unless you have Trip Insurance and meet the policy terms.
Trip cancellation insurance can reimburse you for unforeseeable circumstances that may cause you to cancel, interrupt or delay your vacation. It can be purchased during online checkout or by contacting us directly.
•Trip Cancellation and Interruption
•Trip Delay
•Baggage Delay
•Baggage Loss
•Medical Expense
•Emergency Evacuation
•Collision Damage Waiver
•Roadside Assistance Services
It can be purchased during online checkout or by contacting us directly.
We offer Red Sky’s Sun Trip Preserver. If you do not buy Trip Insurance during your online reservation check out, you can still purchase a policy from us before your final payment is made for your vacation.
The policy cost is 7.0% of your total bill. For more information from Red Sky, click below.
We offer Red Sky’s Sun Trip Preserver. If you do not buy Trip Insurance during your online reservation check out, you can still purchase a policy from us before your final payment is made for your vacation.
The policy cost is 7.0% of your total bill. In addition to protecting your vacation investment, Red Sky has other advantages such as emergency assistance, travel services and coverage for emergency medical expenses and transportation. For more information from Red Sky, click below.
www.suntrippreserver.com
Check In Time
4PM. Early check-in is not available due to the need to prepare the properties for new arrivals. Entering a cottage before 4PM for any reason will incur an extra night lodging fee. Check-in may be delayed if inordinate cleaning is required following a previous tenant. A delayed check-in is not a breach of your lease. If your check-in is delayed due to our fault, we will add the time of delay, of up to 3 hours, to your checkout time in compensation. Keys are in the lock box. Please contact us a few days prior to your stay for the access codes to the lock box, pool and ocean gates.
Check Out Time
10AM. 1PM in fall and winter if there is no party checking in on your check out date. Failure to adhere to these check out times may result in the guest being charged for an additional night’s lodging. These times are needed so that cleaning crews can get their work done.
Cleaning
Daily maid service may be arranged for an additional fee. Renter may be charged an additional cleaning fee if a cottage is left inordinately untidy.
Cottage Provisions
Bathrobes in Master Bedrooms, bed and bath linens, beach towels, fully equipped kitchens including dishwasher, coffee maker, toaster, microwave, glassware, cookware, flatware, hairdryers, iron and ironing board, line telephone, televisions, DVD and/or VCR, starter supply of toilet paper for each bath and powder room, starter supply of paper towels, washer and dryer.
Some of our homes have elevators. They can be dangerous if not operated properly. Elevators are not to be used as a play toy for children.
Cribs and highchairs are available at an additional cost. Please let us know if we can arrange this for you. Cribs are not provided with linens.
Private in home chefs preparing from our menu or from your own menu are available for $30/hour, minimum of three hours. Food cost is not included in the chef price.
Each cottage is individually owned and may have additional amenities such as bicycles, beach umbrellas, and beach chairs, large screen TVs, surround sound systems and more. These items may change and are not guaranteed.
Damage Deposit
Your credit card will be charged a $500.00 damage deposit per leased home. These fees are held in escrow until you have departed and your home has been inspected. The damage deposit, minus any cost for repair or replacement, will be released within thirty days after the premises have been vacated and assessed. Renter is responsible for any damages in excess of the damage deposit and agrees to have card on file be used for such payments. Renter is liable for any lost rental income caused by damages. Renter will receive an itemize list of damages and repairs via email.
Renter has duty to, and shall, notify Management immediately should any damage occur.
Departure Duties
At the end of the rental term, Renter shall:
a. Place used towels in front of laundry room and leave beds unmade,
b. Take out garbage from the kitchen and place in the outside garbage cans. Roll to the street if your home requires this. Garbage bags not placed in trash bins are subject to a $10/bag removal fee that will be taken from your Damage Deposit.
c. Turn off all lights, equipment, fans, FPs, etc.,
d. Remove perishables from refrigerator and run dishwasher,
e. Lock all doors and windows,
f. Leave a set of keys in lock box and others in foyer table or on kitchen counter.
Deposit
50% of the rental fees shall be paid upon reservation and the remainder of the rental fee will be automatically charged to the card on file ~ one month prior to occupancy. Further balance due for additional services or fees will be charged accordingly to the card used to book your reservation or to a substitute card as provided.
Drivers License
We require a legible photocopy of the reserving party’s driver’s license to confirm identity and age before access to a home is given. Please make a legible photocopy and fax to 866.440.8219 or email to reservations@georgiabeachrentals.com.
Emergency Situations
If an emergency arises call 911 and renter shall contact Management immediately.
Evacuation
Renter will be given a refund of rent for lost days due to mandatory evacuations or states of emergency unless renter has purchased trip insurance.
Furnishings
Please do not remove items from the cottage or premises or change the location of the furniture. If moved, Renter will be responsible for charges incurred to return furniture back to it original location.
Guest Conduct
Overly loud, intoxicated or unruly behavior is strictly prohibited. Violation of property rules, complaints by neighbors or arrival of police to investigate complaints may result in immediate eviction and forfeiture of rent, fees and security deposit. Beach towels and personal items may not be hung from any outside part of the house. Beach toys must be stowed away each day after use. Renter and Guests agree to wash sand from feet and remove sand from any object, e.g. beach towels, before entering cottages.
Guest-Requirements
Each reservation will be in one person's name and credit card. Renter signing this agreement must be of at least 25 years of age, 35 years of age for the GA/FL game period, and must occupy the cottage during the entire rental period. Consequences of making a reservation under false pretense, i.e. having an unapproved event or the booking party does not stay at the home, will include immediate eviction and forfeiture of rent, fees and damage deposit.
Liability
Management or homeowner shall not be liable for any damages to renter and renter's guests caused by acts of God, actions of third parties or for any other cause. Renter holds management and homeowner harmless for any acts or damages done by or to renter and renter’s guests. Renter has a duty and agrees to notify Management immediately of any claims under this agreement. Renter agrees to immediately notify Management of any defects in property such that Management may have the opportunity to warn of said dangers or to make necessary repairs or modification to render property safe. Upon taking occupancy, if renter does not notify Management of any defects in property, renter has acknowledged that the property has no defects.
Renter understands that all porches and decks are at significant heights and sustaining a fall could cause serious injury or death. Management recommends against allowing children or individuals of infirm mental or physical condition onto decks. Renter and renter's guests agree that Management or homeowner shall not be liable for injury or death occurring from a fall from a porch or deck. Management further recommends against allowing children or individuals of infirm mental or physical condition unsupervised use of any pool, hot tub or spa to which the renter has access. Renter understands that such use is inherently dangerous and agrees to exercise due care for Renter’s guests and children.
Renter and Renter’s guests assume full responsibility for use of property. Renter and Renter’s guests indemnify Management and owner for any injuries or damages to renter and Renter’s guests or the property used by Renter.
Lockout Charge/Lost Keys
Lockouts will result in a $25.00 charge to assist with reentry. Lost keys will incur a $25.00/key fee. These fees will be taken from the renter’s damage deposit.
Lost and Found
Management or owner is not responsible for loss of money, jewelry or valuables of any kind. GBR, LC is not responsible for items left behind, however, we will make every effort to locate and return lost items to Renter. Renter will be charged a $25.00 handling fee plus postage for returned items.
Occupancy
All property's guests are limited to the bedding capacity listed per property. The booking person(s) must stay at the house and under no circumstances can this person(s) merely book for another party to stay at a house. Renter and Guests will forfeit the damage deposit and either be evicted for unauthorized occupancy or charged additional fees if the posted occupancy is exceeded. Guest agrees that a pro rata charge per guest exceeding the posted guest limit for a home will be charged to the credit card(s) used to book the home. Air mattresses, mats or cribs are not permitted unless under the express written consent by GBR, LLC.
Parking/Vehicles
The number of available parking spaces will vary according to property. For specific parking information, please contact GBR. Boats, trailers, RVs, watercraft and campers are prohibited on any properties unless consented to by GBR. All are subject to being towed if brought onto a property without prior permission.
Pets
Pets are not allowed on the premises, unless otherwise noted. Pet friendly homes require an additional pet damage deposit and varies based on the home. Violation of this policy will result in eviction, forfeiture of rent and damage deposit. Additional cleaning required due to the pet will be charged to your credit card on file.
Pools and Hot Tubs
Renter is responsible for their individual, family and guests’ safety. Lifeguards are not provided. Pools and hot tubs are for the use of property residents and guests only. Guests are responsible for keeping gates to pools closed at all times. Occasionally, pools and hot tubs must be closed for maintenance, cleaning, or other circumstances. Management will not issue discounts or refunds for such closures. Some pools may be heated and may incur an additional charge.
Properties for Sale
Occasionally, vacation cottages are listed for sale. Management reserves the right to show these properties to potential buyers. Every effort will be made to schedule showings so as not to interrupt your vacation. A courtesy call will be made to Renter and Guests prior to showing. If a property is sold before a Renter’s stay, Renter will be offered the option of a full refund or lodging in another property.
Purpose of Use
Cottages are only to be used by the guests sleeping at the residence. If the cottage or premise is to be used for festivities with guests who are not staying at the house, or that exceed the stated maximum sleeping capacity of a property, renter must have prior written consent from the GBR. If Renter misrepresents an event or does not have consent of Management, then Management may refuse occupancy, evict Renter or charge a pro rata fee per guest attending an event above the posted maximum occupancy. This pro rate fee is based on the posted rental rate. Renter will not be entitled to any refund of fees or damage deposit. Homes available for event use have specific policies. Please contact us for these policies as regards to your home if you are having an approved event. No rental fees or deposits will be returned if a guest is evicted.
Repairs
Problems will be corrected as soon as possible. Management’s agent, authorized employee or repairman may enter the premises at any time for any purpose connected with the repair, care, or maintenance of the premises. Refunds will not be issued due to malfunctioning equipment. Management cannot move guests or give refunds due to noise occurring outside of the cottage.
Refunds
Management will not provide refunds or discounts for early departure, construction or noise in the area, mechanical failures or malfunctions, interruption of utilities, pool issues or other maintenance problems outside of our control. If you are dissatisfied with your cottage, we will make every effort to provide you with another home if available.
Please see the Cancellation section for information on trip insurance.
Smoking
Smoking is prohibited inside properties, on decks or on property grounds. Violation of this policy will result in eviction, forfeiture of rent, additional cleaning fees and forfeiture of damage deposit.
Substitution
Management endeavors to comply with reservation requests for specific vacation residences. However, due to changes in residence ownership, mechanical problems, or any other circumstance, we cannot guarantee a specific rental property. We reserve the right to change assignments without liability should a residence become unavailable for any reason. When comparable accommodations are not available, guest will have the option of selecting from available properties at the published rate or receiving a refund of their reservation fees, excluding Trip Insurance fees. Should guest choose a less expensive home, a refund for the difference will be issued. Should guest choose a more expensive home, guest’s credit card will be charged for the additional cost.
Taxes
State sales tax (7%, effective January 1, 2016) and county hotel-motel tax (5%) is collected on the first 30 nights of all stays. State sales tax only is collected on the 31st-90th nights of all stays.
Agreement
This lease is a binding contract between renter/cardholder and GBR, LLC. Name and signature must be in the name of the party whose credit card was used to book the reservation.
I have read and agree to the five (5) pages of Policies, terms and conditions. I approve the fees and damage deposit charged to my credit card for the rental of this vacation property. Any additional requested services such as catering, chef services, in home massage, etc. will be charged to my credit card.
If Renter violates any of the terms or conditions of this agreement, the Renter agrees that Management may terminate this agreement and enter the dwelling. Upon notice of termination of this agreement, the Renter and Guests shall vacate the dwelling immediately without being entitled to any refund of fees or damage deposit. A violation fee of $250.00 may be charged to the Renter’s credit card. The above paragraphs are joint and severable. If any one or more of the paragraphs is declared null and void, the remainder of this agreement shall remain in force and effect.
Per the Georgia Fair Housing Act, Renter must complete this form completely. Please do not write that certain information is "on file." Incomplete and incorrect forms cannot be accepted.
Confirmation of your reservation will be made when we receive this form, completed in full, along with a legible copy of your Drivers License.
Thank you!
_______________________________ _________________________
Signature of Renter /Cardholder Name of Renter/Cardholder
______________________________________ _________________ _________
Visa, MC or Discover Credit Card Number 3 Digit Security Code Exp. Date
______________________________________________________________________
Card Billing Address
__________ ________________________ ________________ __________
Date of birth Name of Cottage Reservation Dates Today’s Date
Fax or email the completed signed last page and a legible copy of your Drivers License to: 866.440.8219 or reservations@georgiabeachrentals.com.